Return / Refund Policy

30-day money-back guarantee

*Only applies to www.jampedals.com online store purchases and excludes custom orders like multi-pedals and custom artwork.

If within 30 days of receiving your product(s) for some reason you are not satisfied and wish to return the product(s) back to us, please e-mail us at support@jampedals.com; we will issue you a refund no questions asked!

Custom multi-pedal deposits are non-refundable.

Custom artwork cancellation will carry a cancellation fee if the pedal is already in progress.

Buyer assumes cancellation return shipping costs, PayPal or Stripe fees.

Damaged / faulty products

If  upon order arrival you receive faulty / damaged product(s), please email us at support@jampedals.com and we will ship a replacement or fix the issue for free.

We will reimburse the return shipping costs you will initially pay so make sure to keep the receipt!

A damaged or faulty product DOES NOT warrant refunds.

Damaged / faulty products

If  upon order arrival you receive faulty / damaged product(s), please email us at support@jampedals.com and we will ship a replacement or fix the issue for free.

Transaction Cancellation prior to dispatch

If you decide to cancel your order prior to its dispatch, we will issue a refund reduced by the fees applied by PayPal or Stripe depending on your method of payment.

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