*Only applies to www.jampedals.com online store purchases and excludes custom orders like multi-pedals and custom artwork.
If within 30 days of receiving your product(s) for some reason you are not satisfied and wish to return the product(s) back to us, please e-mail us at firstname.lastname@example.org; we will issue you a refund no questions asked!
Custom multi-pedal deposits are non-refundable.
Custom artwork cancellation will carry a cancellation fee if the pedal is already in progress.
Custom orders are not eligible for returns or money-back.
Buyer assumes cancellation return shipping costs, PayPal or Stripe fees.
If upon order arrival you receive faulty / damaged product(s), please email us at email@example.com and we will ship a replacement or fix the issue for free.
We will reimburse the return shipping costs you will initially pay so make sure to keep the receipt!
A damaged or faulty product DOES NOT warrant refunds.
If you decide to cancel your order prior to its dispatch, we will issue a refund reduced by the fees applied by PayPal or Stripe depending on your method of payment.