Privacy Policy

We respect the confidentiality of your personal data and aim to protect them. Our privacy policy complies with European Regulation (EC) No 45/2001, as well as with Laws 2472/1997, 3471/2006 and 2819/2000, and Presidential Decrees 207/1998 and 79/2000  on the protection of personal data, as amended from time to time, as well as with any other applicable legislation. We collect and keep with your consent and approval the personal data you provide us, including information such as your name, your e-mail address, your username. You own all your information and we do not collect, use or process any other information about you unless you have given us permission, or you have been notified by us.

How we collect data

Browsing We receive data about you each time you use the computer, mobile phone or other device in order to browse our website The data refer to the pages you visit, your IP address, your location, type of browser and more. We may also receive data from our advertising partners, customers or third parties in order to improve the quality of our services to you. Purchase Process We store your data in our secure server each time you make a purchase of our pedals. We are collecting your email, name and last name, address in order to ship your order to your location. Student Education Pricing Applications We store your data in our secure server in order to confirm the validity of your Student – Educator capacity and approve your application to send you your unique discount coupon. In order to do so, we are collecting your email, name and last name, capacity (student or educator), scan of your current and valid student – educator ID and name an e-mail address of corresponding educational institution.

Why we collect data

Provide basic funtions  We are using your data to enable basic funstions in our website such as shipping your order to your location. Customer Support We may use your data in our Live Support or Email / Call support session to help you find a track or solve an issue related to your license or Invoice. Marketing purposes with your consent We may use your email to send out newsletter with informaion abour new pedals, new artists using our products, company news or new blog posts. We are using Mailchimp as our email marketing provider. Each newslsetter includes the unsubscribe option. By using this option, you can easily remove your email from the Mailchimp list. Removing your email from Mailchimp will not erase your data kept in our servers. To completely delete your data, please send an email to Marketing / Newsletter Opt-In We are sending Newsletter only to people that have give their clear consent on receiving newsletter from This consent can be gived
  • on our website footer – users can enter their email and subscribe to our emailing lists – we always use Double Opt In
  • during checkout – you can check the “I accept to receive the JAM pedals newsletters” during your checkout process.
We are using double opt in process in order to include a specific email address in our Newsletter lists when consent is given throught email – only form. That means that any time you are giving us your email using an email only form, you will receive a confirmatino email and only if you confirm your subscription, your email will be added to our newsletter list. The double opt in process is not used when you use our website check out process  – your consent is asked in the form of a check box, where you declare if you agree to receive our newsletter.


We use cookies only to gather the necessary information in order to provide to you our full services, in accordance with EU legislation on cookies, as in force and effect. You fully and unreservedly consent to such use by indicating your wish at a “cookie notice” page or pop-up window. You can always delete your cookies following the process described by your browser. Based on the cookies we collect we may create advertising campaigns through Facebook, Instagram, YouTube or Google to diplay ads based on the pages you have visited in our website.

Your privacy choices

You can request to receive the data we have stored and refer to your account. We will send through email the data we have collected within 30 days upon receiving you request. We can request to change the data we have collected, for example you first or last name, or your address. You can also request to have your data deleted. All above requests have to be sent by email to You can change your cookie preferences here: Cookie Settings

Where we store you data

Your data are stored in our dedicated servers provided by Hetzner Online GmbH Industriestr. 25. The website of the company is

We respect the information we receive about you and use it to provide you our services, as well as provide the necessary services to the advertisers that purchase advertisements on and the developers of the applications, and websites you use. We may provide your information if required by law and if deemed necessary to prevent any illegal activity or violation of any applicable laws of the Territory. We use cookies only to gather the necessary information in order to provide to you our full services, in accordance with EU legislation on cookies, as in force and effect. You fully and unreservedly consent to such use by indicating your wish at a “cookie notice” page or pop-up window. We give your information to the people and companies that help us provide the services we offer. In all of these cases our partners must agree to only use your information consistent with the agreement we enter into with them, as well as this privacy policy. Any third parties, to whom we give your information in order to provide you our services, must agree with this privacy policy. If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to comply with the commitments we have made in this privacy policy. This privacy policy remains valid and in full force and effect in case of change of ownership of and subsequent transfer of your information to the new owner. We reserve our right to change the terms of this privacy policy at any time, with prior notification and within the existing or potential legal framework. DISCLAIMER While we make every effort to ensure that the content of this website is accurate, the website is provided ‘as is’ and we make no representations or warranties in relation to the accuracy or completeness of the information provided. Nothing on this website should be taken to constitute professional or legal advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site. In no event will we be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites. We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading. Effective as of 15/5/2018.
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